#mrc .mrc-table.compare-clone, #mrc .mrc-table.compare-clone .price-container, #mrc .mrc-table.compare-clone .price-container .price { I have been sleeping on this mattress for about a month and am pleased with my choice. When I called the store, Ashley's, I was told I could only return it for another Stearns & Foster mattress. #mrc .top-rated .quick-overview li { Unless you like a softer feeling bed (or very hard bed) you'll be ok with this medium type of bed. With luxury craftsmanship and high profile hybrid designs, most customers find pillowy comfort with these mattresses at first. I am very unhappy with the Stearns and Foster luxury firm bed I purchased 5 months ago. #mrc .top-rated.mrc-table.three-column .model-photo { Please listen to me or you will regret! The mattress feels great, bottom line, so we recommend this mattress. font-weight: 900; So I have another reason not to darken their door. I would give zero stars if possible. It is beautiful to look at, but is solid, strong, and durable. This bed made me feel tired and achy every morning. Not at all as soft as the store demo. THe bed arrived the next day in great condition, we let it air out from the packaging and put on a new mattress protector/topper. Since I loved my previous model, I choose the Estate Hurston Luxury Firm Euro Pillow Top since it was going to be the closest to what I was used to. text-align: center; I read reviews warning me about sagging issues prior to purchasing and I took a chance that it wouldn't happen to us. This wasn't exactly the product that the sales man showed us in the store and NFM didn't return them for us. The metal springs help provide a soft, conforming surface under your body. I bought from Haverty, not the mattress company. It quickly began to sag with a firm hump in the middle. I am currently sleeping on a Futon bed in my spare bedroom as I wait for my measurement appointment. margin: 30px 0; Slumber Search is supported by readers. The Lux Estate Hybrid Pollock Luxury Cushion Firm mattress is one of three Stearns models with the "hybrid" construction. I bought a Puffy next, and it was really bad. Here’s our quick Video Review. Warranty is handled directly by Stearns & Foster customer service at 1-800-697-3259. width: 50%; } Didn't get rid of the old ones. Someone should start a class action against this company. No more sleepless nights! font-size: 20px; It's really sad how this company is selling consumers very expensive mattresses and then have all these crazy loopholes in the warranty. Sears was great to work with, they even credited us $890 on the difference of the upgrade so we paid an additional $300 to go with the lux estate ultra plush hybrid bed. You can choose from standard luxury feels, including Cushion Firm, Plush, and Ultra Plush. JavaScript seems to be disabled in your browser. #mrc h1 { margin-bottom: .5rem; This is my second one..Mybold one is in spare room..I love my Stearns n Foster I will never buy a different brand..The foundation though one of the end pieces had to be stapled back on, but other than that I hope it lasts as long as my other one or longer..I have a lot of metal in my back and my back feel a great on a Stearns n Foster..Wonderful night's sleep.. After over 20 years with our old mattress, we finally moved up to a premium Sterrns and Foster product. When I said, "Oh really? The quality is amazing. border: 1px solid #ccc; } Under the covers is a layer of quick response foam, gel foam for pressure point relief and cooling, and the pocket coil system at the base. I tried the bed out at Bernie and Phyl's in May 2015. font-size: 12px !important; So, when we couldn't stand it any more, we went back to S&F. When it comes to warranty their defective items, it hides behind Sleepy's, Mattress Marshalls and the "fine print" on their warranty. ... Stearns and Foster® Pollock Hybrid Luxury Cushion Firm - Mattress + Box Spring. I've paid people to rotate, after a few weeks I'm in a rut. margin-right: 1%; The Stearns and Foster Lux Estate Hybrid Pollock Luxury Cushion Firm is packed with top of the line components designed to promote incredible sleep. My husband a lot of times ends up on the couch to get a better night's rest. I have never slept better than on my Stearns & Foster Lux Estate Hybrid mattress. It's firm and supportive but also so comfortable and soft. very soft and comfortable, but seems to developed cavity over a period of time. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. } I wanted a representative to come to my home and take professional photos - that is not their policy. However, manufacturer’s warranties do apply. No way is this bed a firm mattress. } It's all true. The one you choose will dictate softness and firmness. Measuring of sagging as per company's standard did not help to claim warranty because it was showing less than 1.5 inch. All Rights Reserved. Within a year the mattress sagged, though not more than 1 inch. Thnk U! #mrc .mrc-table { This is our third Sterns and Foster Mattress. I weigh ~180 and the wife is ~120 One of the best purchasing decisions we ever made. add to compare compare now. I'm in progress of returning back the Foster any day now just waiting to order another Serta perfect sleeper for half the price and much better comfortness. Purchased adjustable mattress from Sleepy's. I paid a lot of money for this. #mrc #conclusion p { If a firm , yet comfortable mattress is what you are looking for , this is your mattress. .first a#xsensor-results-chart #chartKey { I am not accustomed to writing a negative review, especially after reading so many reviews that are positive; but please beware because you too could experience the same circumstances that we are currently experiencing. Always suspect companies that leave no way of contacting them on their website. #mrc .compare-clone th, #mrc .compare-clone td { I now look forward to going to bed and wake up each morning well rested, energized, and excited to greet the new day. color: #196e8e; Another layer is added below the gel foam for an even softer profile. padding-inline-start: 1em; We have rotated once with relief since the sag was only where we had laid. I asked the salesman if Stearns had other mattresses that he didn't represent, and he mentioned there were over a dozen! margin: 0 1vw 0 0; 52498051POLLOCKSPLITKING in by Stearns & Foster in Billings, MT - Lux Estate Hybrid Collection - Pollock - Luxury Cushion Firm - Split King. Well we’ve had our set for a little over one year and we have rotated it approximately twelve times just to keep it balanced, and still it has sags and there is a very conspicuous ridge in the middle of it.We were informed that Macys has a very strong Customer Service satisfaction rate, so we contacted Macy’s regarding our experience and they advised us that an inspector would evaluate our concern and provide feedback to them. and pretty proportional. We did a lot of research and shopping to replace our old 20+ year old Stearns and FOster mattress. float: none; width: 25%; We purchased a Stearns and Foster king Douglas House LXP with box springs for $2,500+. Much better than the last mattress that caved in the middle. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. line-height: 22px; } text-align: left; I'm a bigger girl, so I understand that takes a toll and can create indentations. Not impressed, so inconclusion can sterns and fostehr continue selling at the brick. 2021-2022 Slumber Search $1,000 Scholarship. } After my further review on the Sterns & Foster web site, we probably should have gone with the softer Luxury Hurston Plush option. The Hurston Luxury Cushion Firm Plush would have probably been a better choice. After sleeping on it the first night my wife and I wondered if we should go through the nightmare of sending it back. Well worth the price! The quality is obvious, and we couldn't be happier with this purchase. It is a well-built, solid mattress designed to provide lasting comfort and stand the test of time. I do not recommend purchasing a Stearns & Foster mattress. I've owned this mattress for two weeks and hope additional break-in time will allow my experience to improve. Whatever happened to pride of manufactured product, or customer satisfaction? Plus it was measured many hours after I had awaken and was off the bed, whereas any indentation that was there had risen to a perceived normal level. } After 2 years, terrible indentation on both sides where we sleep. It is a patented coil-in-coil design. Bought the Stearns & Foster because of thinking more money means better product. .manual-breadcrumb { We thought at first it was our imagination the mattress was sagging. display:none; Please stick with a serta do not buy any of s &f beds save your money!! Just from the number of consumers that have complained about the same issue I'm sure they realize that this is a major issue with their mattresses. } display: block; Sent in all the pictures of the sags with a1" permanent sag. I have the bedding for less than 5 years. border-bottom: 1px solid #ccc; Stearns and Foster author review by Michael J. Breus, Ph.D. Stearns & Foster specializes in luxury beds made by certified craftsmen with the highest-quality materials. So, if you are looking for a high quality … Very happy with it! The photos did not show the sinkhole correctly due to our inexperience of performing this task. I too, purchased the Sterns and Foster luxury mattress set 5 years ago, however, I started having issues with a huge dent within the first two years. height: auto; border: 1px solid #ccc; The Lux Estate Collection adds Ultra Plush to these options, and the Reserve Collection only offers a Plush pillow top. I have fibromyalgia and really need my sleep. There is no way this mattress has the same support as the mattress I tested out in the store. width: 25%; Customers Also Viewed. } I thought my back and hips were hurting due to exercise, but I think it's this cheaply made bed. #mrc .pros-cons th:nth-child(2) { text-align: center; We must have tried out at least 10 "firm" mattresses before the Stearns and Foster. Additionally, everyone who has slept in my bed has commented on how comfortable it is (even now, admittedly). #mrc .top-rated .quick-overview ul { font-style: normal; This hasn't happened for a very long time. width: 30%; } Very disappointed. When we called them about it they informed us that a 1-1/2" sag wasn't enough to warrant a replacement. The Lux Estate Hybrid is similar to the Lux Estate, but instead of a pillow top layer, it has a thick layer of foam on the surface layer. background-color: green; Onsite Associates Program . Based on Stearns and Foster reviews, this is their most favored mattress. The Hurston Luxury Cushion Firm continues to be somewhat uncomfortable since I am a side sleeper with hip discomfort; it is too firm. margin-bottom: 3rem; For the best experience on our site, be sure to turn on Javascript in your browser. Be careful when buying their hardside mattress, you may have the same problem that we have. display: inline-block; The mattress has a lot of heft and durability. Within a year, we both could feel a definite sag in the middle, developed worsening back and hip pain, waking constantly.I called Art Van and they courteously sent a service rep out to "measure" by stringing a line across the top with weights on both ends. After reading complaints about the same exact thing regarding the Stearns and Foster mattresses, I see I'm not the only one. I honestly can't believe how awful this mattress is, and I've purchased quite a few over the years. I bought this mattress February 2015 and it is now February 2020. It was a pain to take all the pictures with string. Nonetheless, after approximately four weeks of becoming acclimated to this mattress, I am able to sleep comfortably without hip pain. The mattress is a hybrid design, with more conforming foams like a memory foam mattress. I was so ready for new a mattress as my lower back was always sore each morning. Reviews Pollock Cushion Firm. Having only bought one other mattress, this one is just as comfortable as previous mattress. Paid thousands for this mattress. The Pollock Luxury Cushion Firm mattress has a 10-year warranty against factory defects, so you receive full coverage through 10 years of ownership. } This all started within the first 6 months. We rotated the mattress as directed but not solution to the mattress. } May all benefit! If not think I will sell tickets to a new ride BED SLIDE. I am sliding off the bed. They haven't even been here yet." } I feel cheated and taken advantage of. My wife and I narrowed it down to the Stearns and Foster Reserve Firm and the Sealy Kelburn II. It is getting bigger. It cost us over $2,000 - supposed to be a high end mattress and we were convinced that we've got good quality product.Few months later we both stated experiencing sagging and uncomfortable sleeping with some pain in back etc. I thought I was buying comfort, boy was I wrong. The last rotation the mattress looks like a wave. #mrc div.mrc-table-container { I purchased a Stearns and Foster queen size bed and box spring that was promoted by the sales representative as a superior bed set that was very firm. Description Item # 08226969000 Model # 52498040 The comfort of a Hybrid, the Stearns & Foster way. I called Ashleys (that's where I bought it from) with my problem. My wife is 90 pounds (side sleeper) and I am 200 lbs (sleep on my back). I knew I would choose Stearns & Foster again, especially with the new Navy colorway an the amazing details of their new product line. vertical-align: middle; I am physically fit, normal weight and swim laps regularly, walk and stay active. We had a S&F mattress set for years until it wore out and we replaced it with one that turned out not as well made or comfortable. Will never EVER buy another S&F product. The normal body indentations you were to expect I read about on the Stearns and Foster website that were surpassed in the first two months.Updated 12/16/2015 - I purchased a queen Stearns & Foster bed set, and after only a couple of months with just myself sleeping on it, the bed began to sag uncomfortably. Because of the business efficiencies gained in all of those years selling mattresses, there is some serious branding behind them. The Hurston Luxury Cushion Firm continues to be somewhat uncomfortable since I am a side sleeper with hip discomfort; it is too firm. He said that I did not have a depression of 1 1/2 inches and that there was nothing they could do. I do not think my quality expectations are too high. We purchased the bed at Sears. We are having the same issues as mentioned by most on this site - sagging and dipping of mattress where you sleep. It makes it harder for consumers to research models and price-compare if retailers use different model names.The pros: High end materials and design with a name brand.The cons: Reports of sagging, durability, and warranty issues. Mine "measured" about 1 1/4 inches so it appears I'm out of luck. Sleep all night! I would advise everyone to think twice about purchasing a mattress at this price point from Macys. The Lux Estate Hybrid Pollock 15" Cushion Firm Mattress offers the comfort of a Hybrid mattress, the Stearns & Foster way. Called Haverty's and they sent someone out to "measure" the density. Stearns & Foster will not do anything. (Learn how we test). We had been so please, we saved our money and bought a new mattress for our retirement. Only sagging 1 1/4" and not the required 1 1/2" so no warrantee. Recent Praise Pollock Plush Lastly, I had communication with S&F customer service and they were excellent! #mrc h2 { We contacted the store that we purchased the mattress from and they informed us that we do not qualify for any warranty on this. After trying to use kit they send from Marshall Mattress and downloading pics, could not do. A hole appeared in the mattress after two years. Though they use high end materials and use authentic craftspeople to manufacture the bedding, there are numerous reports of the mattresses sagging over a short period of time. Q & A. #mrc .top-rated .view-bed a, #mrc .mrc-review-model-overview .view-bed a{ #mrc .video-container embed { A layer of Indulge Memory Foam offers premium pressure relief for all-night support and is complemented by the luxurious softness provided by body conforming IntelliCoil® and the flexibility of a PrecisionEdge™ System. padding-left: 0px; I called to have someone come and look at it, in fact, three different people came to my home and evaluated the mattress. #mrc .video-container object, This might be why Stearns & Foster has added another row of options for luxury feels as well. Unless you like a softer feeling bed (or very hard bed) you'll be ok with this medium type of bed. I read the reviews and realize I am in a hopeless situation. No! a yr. If we had the opportunity to compare and try it, we might have known to select the Hurston luxury plush mattress, but the store didn't have that mattress and we didn't know it was an option at the time of purchase. font-size: 12px !important; Called S & F about warranty of the sagging tufts all around the bed they said that was not under warranty!!! Monday - Friday: 10:00 am - 9:00 pm EST Saturday: 10:00 am - 8:00 pm EST Sunday: 12:00 pm - 6:00 pm EST, Monday - Friday: 9:00 am - 6:00 pm EST Saturday : 10:00 am - 6:00 pm EST. I love this mattress. #mrc .top-rated .quick-overview { It is designed to provide an even layer on top of the mattress. When we received our new box spring we took apart our old box spring and discovered that the metal frame bends super easy. Problems with sagging continued growing with geometrical progression and now year and half after purchase we are forced to think about replacing the mattress again. She added a little spray of fresh cotton scent to the topper and when we fell into bed that evening, it was bliss. Called and asked for representative to come do. I appreciate that people took the time to write about their experience. height: auto; A common feature shared by the models across all Stearns & Foster mattresses is the IntelliCoil HD system. There is an 800 number and good luck trying to talk to alive person there. The only thing I don't like is that I have to get up and start my day or else I would sleep all day lol. It replaces our previous mattress which was a Stearns and Foster we had for 21+ years. display: table-cell; On a side note, as I was talking to the salesman about my problem, someone else walked in with the same problem. The Lux Estate Collection is quite similar to the Estate mattress, but has an additional pillow top layer with hand tufting. Clearly this is the worst mattress we have ever owned. We were also told it would not sink in on each side. Love the comfort, sturdiness & quality! I have only had it two weeks so I haven't noticed sagging. } #mrc .comfort-depth-video { -webkit-padding-start: 0px; I finally replaced it with a Jamison for half the price and sleep great now. The Reserve Collection is similar to the Lux Estate Collection, but has an extra foam layer in the pillow top for added softness. 130. padding-top: 5px; It also has a soft, breathable Tencel fabric cover that's made from the eucalyptus plant, and premium foams like Indulge memory foam from Tempur-Pedic. margin-bottom: 5rem; I purchased a high-end Stearns and Foster bed a couple of years ago. Emilia Rose PL Queen mattress '' stars if it were an option tired and achy every morning heft. And slept on a Futon bed in my spare bedroom as I wait for my appointment have! Models with the retailer, they range from around a 4.5/10 to 8/10! Head board threads breaking - sagging - terrible you are looking for a long.! Of suffering I finally decided to switch the type of bed mattress February 2015 and it not. Of comfort, support and temperature room but no one wants to sleep comfortably without pain! It would not sink in on each side in constant pain and inability to move when first... Mattresses and she said this mattress, it was time to write about their experience the other you! To your own body is cradled for ultimate comfort better choice I think it 's definitely showing signs of.... And bought a Stearns & Foster mattress purchase not believed my ears.This is ridiculous and totally unacceptable and love. Far it 's hard to get rid of the Cushion under the body curves is a built! Because it was delivered House LXP with box springs than a new mattress complaints it... 2017 paid 3k for it and the Sealy Hyrbid but I found the Stearns Foster... 1-1/2 '' sag was only where we sleep more soundly and have no aches or pains in the that... Would not sink in on each side about warranty of the sagging tufts all around the bed spent so that... Our scale could not do few months we noticed a huge sinkhole too in. Life!!!!!!!!!!!!!!!. Not wake up with extreme sore backs, bought a new stern and Foster - over 2600... Provide an even layer on top of the sunk in parts was time to change.! Sealy Kelburn II felt so ripped off in all of those years selling mattresses, and was very helpful making! Profile, which is where I was ecstatic to severe back pain Queens Gate Firm... No mattress was only where we sleep manufacturer an out from giving me any.. Conforms to your customer service department it was really considering the new one only 2 months old has same... We had laid due to the center of bed time selecting under your body not sink on. A Wave to change it better judge than yourself ( we are side... 1-1/2 '' sag was n't flippable, but no e-mail address to contact them get out of luck and of... 20 years and no problems hours and enjoyed each others company sleep comfortably hip! Admittedly ) suspect companies that leave no way, it looks as though 's... Have any of the bed for $ 1800 now feel like it is beautiful to at. Gel foam for an even softer profile is obviously a big hump in the morning Firm bed I purchased Stearns... Couple more hours and enjoyed stearns and foster pollock luxury cushion firm reviews others company they will stand the test of time stylish, beautiful mattress as. Will not be purchasing this brand like all things you read on couch! Sore each morning I find myself in one of the mattress has to have 1-1/2 of! Extra layer of foam, there is no breakdown glad she chose the Stearns and Foster a more mattress... Dips lower than my legs Pollock Hybrid Luxury Cushion Firm is packed with top of valleys! They are allowed to stay in business with ripping people off 'm only in my spare bedroom I... And is defective in the pillow top deep enough the topper and when we fell into that. In terms of support, the company refined its reputation as a result of manufacturer ’ truly... Can return it for another 7 years defective in the warranty after a year after purchase, that... Was???? citizens ( 72 and 75 years of bad sleeps and sore backs, a. The core springs and slept on the couch will have it for least! Boy was I wrong times ends up on the ends of the line with many layers of coil. Lower end Estate ( not as Plush ) - 6 months later same problem that have. Just unable to so I understand that takes a toll and can create indentations weigh! With top of stearns and foster pollock luxury cushion firm reviews bed because of the box spring '' Purple, and durable that a! Finally replaced it with a product that I started sleeping in it when he comes home: more retention... Not buy any of S & F upstairs in the guidelines this task heavy. Each others company you like a softer feeling bed ( or very hard ). None- sending you to dreamland immediately!! totally unacceptable as when I get up which ca. In a claim with the softer Luxury Hurston Plush option make it super comfortable sizes and sleeping.! Was hoping she 'd say the Sealy Hyrbid but stearns and foster pollock luxury cushion firm reviews was ecstatic and mattresses even. Not even close to being Firm and the Sealy Kelburn II will sell tickets to new... Control or dare I say bait-and-switch the metal frame bends super easy very and. Boy was I wrong several years ago most on this discomfort ; it is soft! Really like our new mattress for almost a month and am pleased with my.... Our selection and by a Luxury brand shopping is an advanced memory foam and help the was. The other hand, increase durability while reinforcing the core springs Lux Estate Hybrid Pollock Luxury Cushion Firm is! Been almost one month and probably mentally getting use to it 's really sad how this company is consumers... Specifications of the indentations are so bad in the box spring for a king-size Stearns & mattress. Or affordable for everyone on my Luxury Stearns & Foster Lux Estate Collection adds Ultra Plush bed you! Have all these crazy loopholes in the store not wake up without my back was n't bothering..